Our technical project manager will have an initial kick off meeting with stakeholders from IT, installation technicians, building services, and the site’s management team.
Introduction to care staff and managers
At this time, the Teton Customer Success team coordinates with staff about expectations, goals, and ensuring an understanding of day to day practices.
Coordinating with IT
An ongoing process of coordinating with the IT department responsible for the community. Involves ensuring that Teton software and devices smoothly integrate into the existing IT infrastructure (e.g: managed phones or wifi)
Coordinating with community management
An ongoing process between Teton and the community management. Involves preparing the technical staff for the delivery and installation process of the Teton devices.