What does it mean if a fall animation was not generated?
If a fall clip wasn't generated:
If a fall animation was not generated, here are some possible reasons and steps to take:
1. The fall might have been overlooked:
The sensor may have missed the fall for various reasons, such as positioning or the sensor's coverage area. We kindly ask you to write to us if the system overlooked a fall, as we never want this to happen.
2. Fall animation may already be marked as 'not a fall':Someone might have marked the fall as not a fall, in which case the animation was removed. This can happen accidentally or due to disagreements about what counts as a fall.
3. Write to us about the issue:
Contact our support team to report the missing fall animation. We can investigate and attempt to recover the animation or resolve the issue.