What does the onboarding look like?
Here is a high-level overview of the typical Teton Onboarding process:
To fully implement Teton into a community, is roughly a 3 month process.
Staff Communication and Coordination (1- 3 Weeks)
Introduction to staff and managers, alongside coordination with technical departments.
Resident Communication ( 1-3 Weeks)
Introduce Teton One to residents (and responsible parties if applicable), ensure consent is collected. Teton is introduced via a Resident & family informationsession and materials provided by Teton. Consent is managed by the community with guidance and support from Teton.
Technical Inspection (1 Day)
During the Technical Inspection, a member of Teton's deployment team either comes onsite or meets virtually with the community to fully understand the buildings layout, any challenges for install, and developing a plan for installation alongside the community team.
Delivery and Installation (2-3Weeks)
Teton devices are installed at the community with the support of Teton's deployment team.
Calibration and Baseline (4weeks)
Records initial performance and incident data to gauge product impact and identify key issues.
Onboarding and Adoption (2-3days)
Usage of Teton One begins. All staff are onboarded and educated on-site
for an optimal user experience.
Support and Training (Ongoing)
Teton works alongside the community team for ongoing support, training, and product optimization.