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How do I understand resident cards?

Understanding resident cards

What we at Teton call a 'resident card' is an individual card for each resident in a department, and when looking at the overview you can see all the person cards simultaneously. With the resident card you have the opportunity to see the residents' current activity, how long the activity has been ongoing, what risk indicator the person has, and if there are other people besides the resident inside the room.

On the computer, tablet, or phone, you can always click on the card to get more information about the resident in question.

The resident card can show you the following basic information:

  • Room number or name (or both)
  • The resident’s current action
  • How long the resident has been doing that action
  • A risk indicator to indicate the amount of notifications on that resident
  • A green circle that pops up when staff are in the room (we don’t show what the staff are doing)

What you will usually see on a resident card:

The sensor can show the following actions:



  • Lying on floor
  • Sitting on floor
  • Kneeling
  • Standing up
  • Sitting on bed edge
  • Lying in bed
  • Sitting in chair
  • Sitting up
  • Bathroom
  • Out of view

A resident card may also say things like: 

  • Turned off: usually indicating monitoring is declined
  • Unoccupied: indicating the apartment is vacant
  • Hospitalized: if the individual is out of the building for extended time
  • No Signal: this indicates the device is not connected. This could be due to a network issue or the compute unit being unplugged.