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How to solve the resident/patient room number or name being incorrect?

How to solve an incorrect room number/name 

Incorrect Name: 

If the spelling of a resident's name is incorrect, this can be edited within the desktop app. 

- Select the Resident Card

- Navigate to 'Profile'

- Select 'Details'

- Use the pencil icon next to the name. This will allow you to the edit the name, or create a new resident. 

 

 

Resident in the incorrect apartment, or in the wrong care level: 

- Select the resident who is in the incorrect room

- Navigate to bed settings

- Select 'Move Resident'

 

If you need to move a resident into a new section on the desktop, or need to add a second resident to an apartment, reach out to your Teton customer success manager, or Teton Support.